# Support

Welcome to the SecondSwap Support Page! We are here to assist you with any questions or concerns you may have. Your support options are:

## Support via our AI-powered web widget or Telegram Bot

Our AI-powered bot is available 24/7 to help you with common inquiries. The bot can assist you with:

* Frequently Asked Questions (FAQs)
* Product information
* Troubleshooting tips
* Application HOW-TOs
* General inquiries

You can access the bot directly through the widget located at the bottom right corner of this page. Simply click on the widget to start a conversation. 

Alternatively you can contact the bot via Telegram on this [link](https://t.me/SecondSwap_bot).

## Contact Form

If your issue is not resolved by the AI bot, please use the [Contact Form](broken://pages/HtkvTw9MpdyAGelBdlS5).

## Additional Resources

For more information, you can also check our [FAQ](/misc/faq.md) or [How-To-Guides](/how-to-guides/midnight-glacier-drop-claiming-and-redemption.md) section which covers various topics related to our products and services.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.secondswap.io/misc/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.