> For the complete documentation index, see [llms.txt](https://docs.secondswap.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.secondswap.io/misc/support.md).

# Support

Welcome to the SecondSwap Support Page! We are here to assist you with any questions or concerns you may have. Your support options are:

## Support via our AI-powered web widget or Telegram Bot

Our AI-powered bot is available 24/7 to help you with common inquiries. The bot can assist you with:

* Frequently Asked Questions (FAQs)
* Product information
* Troubleshooting tips
* Application HOW-TOs
* General inquiries

You can access the bot directly through the widget located at the bottom right corner of this page. Simply click on the widget to start a conversation.&#x20;

Alternatively you can contact the bot via Telegram on this [link](https://t.me/SecondSwap_bot).

## Contact Form

If your issue is not resolved by the AI bot, please use the [Contact Form](broken://pages/HtkvTw9MpdyAGelBdlS5).

## Additional Resources

For more information, you can also check our [FAQ](/misc/faq.md) or [How-To-Guides](/how-to-guides/midnight-glacier-drop-claiming-and-redemption.md) section which covers various topics related to our products and services.
